Lionel: > I just experienced shopzseries for the first time. To say it > was interesting is an understatement.
If a user has a problem or question related to their ShopzSeries experience, they should use the contact information on the Customer service page to get support. > I used it to order z/vm 5.3 and found I was able to select it > on DVD but then when it asked for media options it only allowed > 2 which were both tape. As you know, we deliver z/VM through a package offering, which is the VM/SDO. While the z/VM operating system is available for delivery on DVD, no other items within the VM/SDO are available on DVD. If an order is placed for the z/VM operating system on DVD, and any other deliverable within the VM/SDO is included in the order, the customer will have to select a tape media. Every VM/SDO order includes the SDO Enabling Aid. The enabling aid can only be delivered on tape media, which we suspect is the cause of requirement for a tape media for the order placed on ShopzSeries. > Is there a way to order the base z/VM and maintenance > electronic and if so how? Service for z/VM can be ordered via ShopzSeries and will be delivered electronically. > If there is a DVD ordering option why doesn't the media option > reflect that ? very strange. Jim
