If you cannnot enter SNAPDUMP: do not perform a normal IPL with LOAD on the HMC, but use RESTART instead: CP will then take an SVC002 dump which you can send to IBM.
2008/5/15 Quay, Jonathan (IHG) <[EMAIL PROTECTED]>: > > > > > Sounds like a deadlock condition. SNAPDUMP on the operator console and > open an ETR. -- Kris Buelens, IBM Belgium, VM customer support