Hi, Daniel. The answer to your first question is to use the CP FORCE command (HELP CP FORCE will tell you all about it.) The VM user id issuing the FORCE command needs to have privilege class A as well. Usually this is done from either MAINT or OPERATOR.
The answer to your second question is a bit more difficult, I'm afraid. As Marcy has already suggested, what does a Q SRM command show? My first guess would be that your SLES11 guest is falling into Q3 and never given an opportunity to run. To find out *why* the guest is not able to run, you need the services of a good z/VM performance monitor.....IBM offers the Performance Monitor (it comes bundles with z/VM, but it's an extra cost offering) and Velocity Software (http://www.velocity-software.com/) has a very good suite of products as well. IMHO it' practically impossible to run a modern production grade z/VM-zLinux system without a good performance monitor to help solve issues like the one your having now. On 09/15/2010 05:14 PM, Daniel Tate wrote: > We're starting to run apps on the servers now. From time to time a > guest will become unresponsive - to be more precise, ,the CP will not > respond to commands, and neither will the guest OS (SLES11). not > even #CP LOGOFF is acknowledged. from another login, CP INDIIC LOAD > shows no appreciable load. > > Two questions from this: > > 1) how would I force a logoff of a user from another user? Is this possible? > 2) if we are not paging and the IFLs are not loaded (2-3% utilization > as a matter of fact) what could the bottleneck be? > -- Dave Jones V/Soft Software www.vsoft-software.com Houston, TX 281.578.7544
