Did you opt in for Apple Care when you bought the computer? I always buy it for 3 years and it gives you unlimited access to Tech support, parts replacement (I got a new harddrive that was bigger than the one they took out!) If there's an Apple Store near you, call and make an appointment with a "genius" who will help you without Apple Care on their products. I went to one today because my iPhone 4S wasn't making calls. She took it into the back room and came out 5 minutes later and said there was a little dust in it. Now works great!
Ken On Fri, Nov 30, 2012 at 12:09 PM, Fabian Fang <f...@mac.com> wrote: > On Nov 30, 2012, at 7:48 AM, ds...@nl.rogers.com wrote: > > > I've got a two year old Imac running snow leopard. > > All "mid-2010" iMac models came with OS 10.6.3 pre-installed. > > > Last night we had some wild weather and lost electricity five times in > several hours. When I booted up the Imac this morning, all I'm getting is > the chime, the apple and a small spinning circle. Jeez I hope it's not > fried. > > Any suggestions as to what I might try? > > If it is determined that you need to reinstall OS, you can do one of the > following: > > (1) Call Apple to order a copy of the original specific OS-install DVD > for your iMac. There will be a nominal charge (~ $17); it will arrive > relatively quickly within a few days. > (2) Order from the Apple Online Store a "retail"(universal-install) OS > 10.6.x DVD: > <http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard> > I believe that they are selling 10.6.3, which should work for your iMac. > > > I looked for the original install discs and just realized that none came > with the computer. Is this the norm with the newer Imacs? > > No. My 2011 MacBook Pro came with an "OS Install DVD". > > Fabian > > -- > You received this message because you are a member of the iMac Group, a > group for those using Apple iMacs and eMacs. > The list FAQ is at http://lowendmac.com/imac/list.shtml and our > netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml > To post to this group, send email to imaclist@googlegroups.com > To leave this group, send email to imaclist+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/imaclist > -- *Ken **כן* * * * * -- You received this message because you are a member of the iMac Group, a group for those using Apple iMacs and eMacs. The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to imaclist@googlegroups.com To leave this group, send email to imaclist+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/imaclist
