Hello %fullname%,

   Thank you for using <your company> for all your web hosting needs. We have submitted %domain% to Internic for registration. You can start to upload to %ip% as soon as you receive these instructions, but it could take Internic 24-48 hours to have your site registered by name. If you go to http://www.networksolutions.com/cgi-bin/whois/whois/ and type in %domain% you can see when it is ready. Until Internic is ready you can continue to use %ip%

   You also get unlimited email addresses as part of the web hosting package for %domain%. To access these right now, you can go to http://%ip%:8383 and login using %username% and the password that you gave us. Please remember that everything is case sensitive. Once Internic has your domain registered you can use http://www.%domain%:8383 to access the same info. That same address can be given to all your users that you have created for email and they can logon with the username and password that you give them or that they have chosen.

   Below is a very short set of instructions that you can copy/paste and give to your users to help then learn how to use the email system.

=========================== Imail Instructions =================================

Hello <insert their first name here>

   To use your new email address you can go to http://www.%domain%:8383 using any web browser (i.e...Internet Explorer, Netscape, AOL) and logon with <enter their username here> and <enter their password here>. At this point you can click on the "Read Mail" button to the left and you will be shown a table with the word "Main" in it. If you click on "Main" you will be shown a list of your emails. All the ones that are darker in color are ones that have not been read; the ones that are lighter in color have already been read. Just click on the subject to read a given email. You can also click the "Read Email" button on the left and it will show you the first email in the list and you can continue reading each one be clicking "Next".

   OK, now you have read all your email and you wish to reply to a few. Open the email you wish to reply to, and click the "Reply" button. You will then be able to type your email and send it from there. You can also forward and delete mails from this screen.  Once you are done you also have the option of deleting any or all of the messages you do not want. Use this very carefully as once they are gone you cannot retrieve them. This is especially important if you use an email client (Eudora, Outlook, Outlook Express) and wish them to be downloaded later to those programs.

   You may also want to send email from here, Very simple, just click "Compose" and give it the address you want and go for it.

   If you want to setup a client program, the server addresses you will need are %domain% for both incoming (POP3) and outgoing (SMTP) plus your username and password. 

   Please be careful about leaving your messages on the server. You can have as many email addresses as you like, but you are only allowed 10mb email space and with attachments, this can fill up very quickly. Also, one word on attachments, we have found that occasionally you will receive an attachment (also some emails too) that just will not download thru your email client. If you run into this you can sign on at the web address and delete it from there. To see which one is the problem, just logon and open up the mailbox by clicking on the word "Main". At this point, emails that are already downloaded will be in lighter color (not bold), emails not yet downloaded will be darker, the last one that is light is usually the problem, sometimes the first darker one is it, so it is always best to delete them both, just remember "Do Not Open Either of these mails as it could trash the whole box. The reason why all your emails are still showing up is that almost all clients will not delete the messages from the server until ALL of them have been downloaded.

   Ok, now that we have you completely confused it's time to learn how to change the way your box handles your messages. To set your preferences, logon at the web address and in the list click on "Preferences". The list of preferences is self explanatory so go ahead and enjoy yourself. Now back at the list you will see at the top something called "Finger Information". We do not recommend filling this out as it opens your email address to the Internet for Finger searches and this can lead to allot of un-wanted email.

   Next on the list is "Change Password". We always recommend changing this if your administrator gave it to you and that person allows it to be changed. If not then they will usually disable this option and it will say so here (ver5.x or higher).

   Next is "Change Mail Forwarding Information" This is for sending all your email to another address so you do not have to check multiple boxes. If the text box is blank then it is not active. You can type in a fully qualified email address (ie..test@test.com) to send all your email to and hit the save button. At that point then all your email will be routed there. Any email still in your box will NOT be sent.

   Next is "Change user information" Again we do not recommend changing this or it may not be available depending on the system administrator’s choices.

   Next is "Change Vacation Message" this is great for using it as a catchall auto-response in ALL versions of Imail. (ver 5.x has an auto-response for each box, plus a vacation message) As long as the box is blank it is not active. If you want anything returned to the person that sent you email then just type in what you want to say and click save. It is also a good idea to use the forwarding option with this, as it will auto-respond to any message plus send the email to another person that you may want to keep tabs on your email.

   Next is "Change Processing rules" (Ver5.x only) These are the same as filters that most email clients have. You can setup different folders to hold emails from different sources so you can see very quickly were you email is coming from. The steps are fairly easy to accomplish. Just follow the on-screen instructions.

   Next is the "Address Book" very self explanatory, just give it the address's to your most popular emails and it will show up in compose and all you have to do is chose which one you want to send to.

   Next is "Manage Mailboxes" This is one that we recommend that you do not use. If you want to please give us a call so we can help you.

   Next is "Auto Response" This is a very handy tool for business mailboxes such as sales@test.com or info@test.com or whatever you want. We use it here to reply back to anyone that sends an email to our sales, info and support addresses. All you do is chose the box you want it for, type in the message you want the sender to receive and then have it forwarded if you wish. A very nice feature.

   Next is "Preferences" which we covered above 

  Finally the last thing is "Signature" You can have a default signature that gets attached to every email sent from the Imail program, (THIS ONLY WORKS WHEN SIGNED ONTO IMAIL, NOT FROM YOUR EMAIL CLIENT). 

    We hope that you will find the above instructions easy to follow, should you have a problem feel free to call tech support. They will be more that glad to help.

        Imail Administrator