Some of our users are telling me that on the new server when they login using http://www.domainname.com:8383 their username/password fails ("Login Failure! Please re-enter your USERID and PASSWORD or contact the mail administrator."
Our DNS entries contain the following. WWW set as IP address seemed to be logical as this saves a step in resolving to the ip address and is the default setup used by our ISP. domainname.com. A ip address domainname.com. MX 10 mail.domainname.com (same thing happens without the "mail" prefix. mail A ip address www A ip address I noticed that on our old server the entry was: www CNAME domainname.com I had them change the new DNS server to use the CNAME entry - Lo and Behold, we could log in using www.domainname.com:8383 I think I have always used http://domainname.com:8383 whenever I have used the Web messaging and most of our users only use the web messaging when away from their normal email clients. Now, my question is why is this? Why the different effect in imail? Is this an "undocumented" (or maybe documented) feature of imail? Is there something amiss here as it does not seem logical to me that it should act differently but it clearly does. The user is connected to iMail but clearly not to the right account. I suppose I could jam something into the login screen to see where it thinks it is logging, but before I do that can anyone explain what is going on here? Orin R. Wells AWASCO, Inc. P. O. Box 5427 Kent, WA 98064-5427 (253) 630-5296 email: [EMAIL PROTECTED] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
