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What verision of Imail are you using? (Required) |
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8.03 |
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7.1x |
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8.02 |
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8.01 |
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6.x |
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7.0x |
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Earlier |
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69 (39.20%) 
56 (31.82%) 
14 (7.95%) 
13 (7.39%) 
12 (6.82%) 
10 (5.68%) 
2 (1.14%)
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What server OS are you using? (Required) |
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Windows 2000 Server |
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Windows 2000 Advanced Server |
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Windows NT 4.0 Server |
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Windows Server 2003 Standard |
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Other |
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Windows Server 2003 Enterprise |
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Windows NT 4.0 Enterpise Server |
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26 (14.77%) 
25 (14.20%) 
7 (3.98%) 
5 (2.84%) 
4 (2.27%) 
1 (0.57%)
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What are you using for the database? (Required) |
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Imail registry |
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ODBC (SQL different server) |
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NT domain |
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Combination of above (Multiple domains) |
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ODBC (SQL same server) |
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ODBC (Access same server) |
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12 (6.82%) 
12 (6.82%) 
6 (3.41%) 
5 (2.84%)
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What is the average messages per day total? (Required) |
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0-5,000 |
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10K to 20K |
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5K to 10K |
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20K to 30K |
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More than 100K |
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50K to 75K |
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30K to 40K |
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40K to 50K |
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75K to 100K |
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29 (16.48%) 
23 (13.07%) 
15 (8.52%) 
15 (8.52%) 
11 (6.25%) 
7 (3.98%) 
7 (3.98%) 
1 (0.57%)
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How many domains do you have? (Required) |
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Above 100 |
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2-5 |
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One |
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25-50 |
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11-25 |
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6-10 |
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75-100 |
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50-75 |
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34 (19.32%) 
17 (9.66%) 
16 (9.09%) 
15 (8.52%) 
8 (4.55%) 
4 (2.27%)
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Aprox. how many users total? (Required) |
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100-250 |
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1K to 2.5K |
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26-100 |
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250-500 |
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500-1000 |
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2.5K to 5K |
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5K to 10K |
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0-25 |
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Above 10K |
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25 (14.20%) 
21 (11.93%) 
19 (10.80%) 
19 (10.80%) 
17 (9.66%) 
9 (5.11%) 
8 (4.55%)
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What is the range of the largest 10% of mail boxes? (Required) |
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5MB to 15MB |
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Under 5MB |
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15MB to 25MB |
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25MB to 35MB |
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50MB to 75MB |
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100MB to 250MB |
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35MB to 50MB |
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75MB to 100MB |
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250MB to 500MB |
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Over 500MB |
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None (No mail boxes, gateway or S&F only.) |
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31 (17.61%) 
18 (10.23%) 
9 (5.11%) 
6 (3.41%) 
4 (2.27%)
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What is the primary/majority user connection method? (Required) |
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POP3 |
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WebMail |
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IMAP |
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None (Gateway or S&F) |
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16 (9.09%) 
10 (5.68%) 
8 (4.55%)
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What other Imail related services are you using? (Required) |
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Imail WebMessaging |
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Imail POP3 |
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Declude JunkMail |
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Declude Virus |
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Imail Syslog service |
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Imail Monitoring service |
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Imail AntiSpam DNS tests (validation, RBL) |
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Imail AntiSpam Blacklists/Whitelists |
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Imail AV |
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Other |
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Declude HiJack |
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None of the above |
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129 (17.62%) 
114 (15.57%) 
112 (15.30%) 
58 (7.92%) 
35 (4.78%) 
19 (2.60%) 
13 (1.78%) 
10 (1.37%) 
2 (0.27%)
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Additional web messaging questions. (Required) |
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Use Standard Web Templates |
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Use KWM templates |
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Use IIS on same server |
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Do not use |
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Use SSL |
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Use IIS on different server |
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Use template other than KWM or basic |
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Force SSL |
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Other |
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24 (9.84%) 
20 (8.20%) 
7 (2.87%) 
6 (2.46%) 
4 (1.64%)
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What other services or programs are on the same server? (Other than used for Imail DB.) (Required) |
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None |
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IIS (non-SMTP) |
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Other |
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MS DNS with zones |
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Domain Controller |
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MS DNS Cache only |
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Firewall or packet filtering |
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SQL database (Non-Imail use) |
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IIS SMTP |
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Other Database (Non-Imail use) |
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MS WINS |
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Other web server |
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Non-Imail Syslog for other non-Imail related services. |
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Imail Syslog for other non-Imail related sevices. |
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19 (7.14%) 
14 (5.26%) 
11 (4.14%) 
11 (4.14%)
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What problems are you experiancing? (Required) |
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None significant. |
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Poor Webmail performance |
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Other |
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SMTP Service stops responding |
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Messages not being sent |
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Messages hang |
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Messages not being received |
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MS DNS related problem on W2K3 |
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38 (18.36%) 
19 (9.18%) 
5 (2.42%) 
4 (1.93%) 
4 (1.93%)
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What of the following steps have you taken? (Required) |
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Checked CPU usage and Memory usage |
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Defragged all drives |
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Verified no on-access or scheduled AV scanner scanning \Imail, Spool or mailboxes. |
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Spool directory seperate from OS and program files. |
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Mail boxes seperate from OS and program files. |
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Verified and checked the NIC |
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Checked for Large mail boxes. |
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None of the above |
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Page file static seperate from OS, Program files, Spool and Mail boxes. |
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Checked for users accessing via POP3 sooner than every 5 minutes. |
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Other |
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107 (15.90%) 
94 (13.97%) 
76 (11.29%) 
72 (10.70%) 
70 (10.40%) 
68 (10.10%) 
45 (6.69%) 
42 (6.24%)
John Tolmachoff
Engineer/Consultant/Owner
eServices For You