What is the phone number to call Amazon about accessibility issues
Here's my correspondence with Amazon about the accessibility of their web site: From: Amazon.com Customer Service [mailto:[email protected]] Sent: Saturday, November 29, 2014 12:26 AM To: [email protected] Subject: A Message from Amazon Customer Service <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=H88MDQCU3TM&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fref%3Dpe_584750_33951330_cscem_amznhome_logo_1&A=9JWHBXOAYIZLCZAXCHPYKCAOPRUA&H=WRTBATKECREVTBE1APQPGOGWXG8A> Amazon <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=H88MDQCU3TM&T=C&U=https%3A%2F%2Fwww.amazon.com%2Fgp%2Fcss%2Fhomepage.html%2Fref%3Dpe_584750_33951330_cscem_ya_1&A=RMOMJG5LTXGWRRYPREXV3YBD4MEA&H=ABA6TYI6MMOBO9F1LY8NXSSPUFEA> Your Account <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=H88MDQCU3TM&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fref%3Dpe_584750_33951330_cscem_amznhome_1&A=SJNQIH6BGX3ILY5TD8W4AGYRFCIA&H=V7TZBUIC5FDFQVQDNGBFKKXVDO0A> Amazon.com Message From Customer Service Hello, I'm sorry to know about the problem you had while sending a gift card. I'm sorry but from time to time, we test both new and existing features on our website to determine which characteristics or services drive customer purchases and satisfaction. We're currently testing amazon.com/access. During these test periods, certain aspects of our website will function or appear differently to randomly selected customers, or to the same customer using another computer or browser. We're continually fine-tuning our presentation to provide our customers with the greatest value, selection, and information for their online purchasing decisions. I have passed your feedback and suggestions along to the appropriate department for consideration. Customer feedback like yours is always important to us. We're aware that our choice of delivery services reflects on our business as a whole, and we appreciate your feedback. If there is customer like you, we would able to get the strong feedback on our services and I would really appreciate you for the feedback. Please feel free to continue to send us your feedback and suggestions because this kind of feedback is invaluable to us. It helps us continue to improve our program. If you still have questions or concerns, please feel free to contact us and we will be delighted to help. Here is the link : http://www.amazon.com/gp/help/contact-us/general-questions.html <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=H88MDQCU3TM&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fcontact-us%2Fgeneral-questions.html%3Fref_%3Dpe_584750_33951330&A=AKBRBECANBYSKUKNWSCGHEC8XFKA&H=IAE7R6MOYFFUBGXUZ5E3CW1W8ZKA> We look forward to seeing you again soon. Best regards, Nitish G Did I solve your problem? <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=H88MDQCU3TM&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DALP3EWSKRFANE%26k%3Dhy%26ref_%3Dpe_584750_33951330_cscem_hmdyes_ht_1&A=FFZAOGVS5PAYNAYOPDS75XECLZSA&H=7END3VMJTZF1CSPVYWG5ARH16AYA> Yes <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=H88MDQCU3TM&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DALP3EWSKRFANE%26k%3Dhn%26ref_%3Dpe_584750_33951330_cscem_hmdno_ht_1&A=MPEZAYAGBVENK2IMEQJGWVAXIWQA&H=7A4QXCIYQHPZDKXAEH5ATC4HISAA> No Your feedback is helping us build Earth's Most Customer-Centric Company. Thank you. Amazon.com Original Message --------------- 11/28/14 18:39:19 Your Name: Barbara Corner Comments:I am blidn and use a screen reader and I loved the old accessible site (amazon.com/access) but I don't like the new one because it is very hard to navigate. I tried ot send a gift card but it was impossible for me to figure out what was happening on the screen. The new site is not an improvement. Please give us back the old site. Thanks! --------------- <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=H88MDQCU3TM&T=E&U=http%3A%2F%2Fimages.amazon.com%2Fimages%2FG%2F01%2Fnav%2Ftransp.gif&A=8ZOBFMUPKSQB9AJKDTYDXIFA5XUA&H=O2POF1GBJDGRTACC9KIHP9DN5LMA> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20141129/364bd2b4/attachment.html> _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
