Thanks, Adrian.

This didn't work, but it did somehow give me the facility to tab past a link 
field I thought I was getting stuck on. It turns out there was invisible, to 
the sighted viewer, text and graphics that advertised for the web designer. I 
found this out by doing a select and copy all and pasting in an email message.

JAWS read all the usual same stuff, but it wasn't visible to my sighted 
daughter. I selected all text and forced all text to black color, and, voila, 
that's when the text became visible to the sighted.

I sent the info on to the site owner  who can take this up with the site 
designer if she wishes.

Thanks, Keith

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Adrian Spratt via 
Jfw
Sent: Saturday, July 25, 2015 4:43 PM
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Subject: RE: Deleting temp files and cookies, etc.

This may seem like an indirect answer, but have you tried refreshing the screen 
with JAWS key+escape? If that doesn't work, try pressing F5 to reload the page, 
and then JAWS key+escape again. I've encountered the problem you describe, and 
these steps have always solved it.

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Kramlinger, Keith 
G., M.D. via Jfw
Sent: Saturday, July 25, 2015 5:04 PM
To: [email protected]
Cc: Kramlinger, Keith G., M.D.
Subject: Deleting temp files and cookies, etc.

Hi,

I'm getting a hijacked web page when I go to a certain site, replacing the the 
desired page with something Facebook -ee, and that cannot be closed.

This only happens when I go to the site with JAWS on. When sighted family 
members go to this site on this computer with JaAWS turned off, the desired 
webpage displays normally.

The site has looked int this, and it works fine for Chrome, Firefox, and 
Interenet Explorer, to sighted users, so they think it may either be something 
with JAWS or my computer.

I want to clear all cookies, temp files, and everything else from my Internet 
explorer 11 on my 64-bit Windows machine running JAWS 16.

I go to Tools and Internet Options in Internet Explorer, but I'm confused about 
whether the checkboxes listed there should be checked or unchecked to perform 
the desired deletions.

Can someone explain to me whether these boxes need to be checked or unchecked 
to delete these files?

Thanks in advance, Keith

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