Hi, Mostly new to the Juniper world, and I'm a bit confused about JCare offerings.
I'm pricing a new MX kit that is being quoted with SVC-COR (JCare Core). With this offering, will Juniper not replace my defective hardware? Unless I'm mis-understanding this document [1], it would seem that CORE only allows access to JTAC and E-Learning, but no defective hardware replacement? [1] http://www.juniper.net/us/en/local/pdf/datasheets/1000326-en.pdf Thanks, Josh _______________________________________________ juniper-nsp mailing list juniper-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/juniper-nsp