I cannot agree more, but unfortunately not my area to affect.  BTW, in 40 years 
in networking working for multiple vendors, every company has room (and 
sometime great room) for improvement, . . .

Richard McGovern
Sr Sales Engineer, Juniper Networks 
978-618-3342
 

On 5/9/19, 8:11 AM, "James C Cotton" <jim.cot...@wmich.edu> wrote:

    
    As someone who has a P1 case open on the QFX10008 (8.4R1.8) [WMU has 
retreated to 8.1R3.3] now sitting at day 15 that produced
    
    three different types of core dumps with issues on the ULC-30Q28,  
ULC-60S-6Q, and MSNOOPD, it would be really nice to go fishing
    
    on the bugs myself.  I have found the equivalent feature at Cisco useful in 
the past.
    
    
    Perhaps someone could light a fire under the appropriate team.
    
    
    Perhaps Juniper and Cisco could both learn is that customers want a stable 
support site whose elements don't move around.  We expect
    
    tools to work and documentation links to be available for years...
    
    
    Jim Cotton
    
    Sr Network Engineer
    
    Western Michigan University
    
    
    
    

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