I cannot agree more, but unfortunately not my area to affect. BTW, in 40 years in networking working for multiple vendors, every company has room (and sometime great room) for improvement, . . .
Richard McGovern Sr Sales Engineer, Juniper Networks 978-618-3342 On 5/9/19, 8:11 AM, "James C Cotton" <jim.cot...@wmich.edu> wrote: As someone who has a P1 case open on the QFX10008 (8.4R1.8) [WMU has retreated to 8.1R3.3] now sitting at day 15 that produced three different types of core dumps with issues on the ULC-30Q28, ULC-60S-6Q, and MSNOOPD, it would be really nice to go fishing on the bugs myself. I have found the equivalent feature at Cisco useful in the past. Perhaps someone could light a fire under the appropriate team. Perhaps Juniper and Cisco could both learn is that customers want a stable support site whose elements don't move around. We expect tools to work and documentation links to be available for years... Jim Cotton Sr Network Engineer Western Michigan University _______________________________________________ juniper-nsp mailing list juniper-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/juniper-nsp