I just got an identical call from a user overseas. Any ideas to help
Scott or I out appreciated.
>>Date: Thu, 01 Mar 2001 15:18:40 -0800
>>From: Scott Sidman <[EMAIL PROTECTED]>
>>Subject: <lingo-l> Visual C++ Runtime Error
>>Hi all,
>>I have a good one. I worked on a project about 5 or 6 months ago...it
went
t>>hrough beta testing by our client, at their request so they'd know it
>>worked on their machines. It was authored in Director 7 on the PC
>>side. It has an installer that puts the projector file onto their C:
drive
i>>n the Programs folder. Now 5 or 6 months later, they're saying they
have
>>one guy on a laptop somewhere that is getting a "Visual C++ Runtime
Error"
>>when he starts up the projector. He is using an IBM thinkpad with
Windows
>>98 and 64 meg of RAM--in short his computer meets all of our required
>>minimum specs, and every Windows 98 machine I test this CD on runs
>>perfectly. Is this some sort of 1 in a million user issue that I
should
>>say not to worry about, or is this runtime error something that any of
you
>>have encountered before? The installer was created with
InstallShield.
>>Any help would be greatly appreciated.
>>Thanks
--
<><><><><><><><><><><><><><><><><><><>
Geoffrey S. Baker
New Media Developer - Director & Lingo
Multimedia Software, Inc.
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Frederick, MD 21701 USA
Toll Free: 1-888-333-2855
Phone: (301) 695-9300 x121
Fax: (301) 695-5620
mailto:[EMAIL PROTECTED]
http://www.mmsw.com
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