Tommy,

You have some constraints which may suggest going with a
proprietary thin client solution, but PCs are not out of the
question...

> From: Tommy Eaton <[EMAIL PROTECTED]>
> Date: Tue, 16 Apr 2002 13:41:02 -0400
> 
>> It sounds to me like you consider "true" thin clients to
>> only be expensive proprietary hardware solutions. I think
>> that this is a mistake. For the same reason that your
>> proprietary WinTerm boxes are now useless under a new
>> operating environment,
> 
> No. The WinTerms are not useless, but rather reaching
their expected life
> span... The only reason they would be useless under a new
operating
> environment is because I am looking into LTSP. That is a
completely
> separate issue...

But that's exactly the case that I mean.  It's not a
separate issue.  If management decides to pursue an open
source (non-MS) terminal solution, *Win*Term boxes are
useless.  They're not open, not adaptable (in a word,
proprietary).  The hardware should (ideally) be a totally
separate consideration from the software.  I guess I'm being
idealistic.  Companies upgrade hardware every few years
anyway.  But if a company could save money in these tough
times by reusing their aging hardware, they would jump for
joy.  And a company that sank their money into proprietary
solutions a few years ago would now be regretting it.

> your Neoware boxes will soon be
>> unable to adapt to your ever-changing network. What's
wrong
>> with PCs?
>  
> Generally speaking, there is nothing wrong with PCs.
However, some of our
> offices are under such physical space constraints you
would laugh. Thin
> clients are popular in these areas and flat screens will
shortly be rolled
> out. PCs are also more susceptible to component failure
due to their moving
> parts. I understand that a PC utilizing LTS does not
require a HDD, yet
> fans are still required... And, yes, fans do fail and
cause damage: I've
> seen enough.

Space constraints is the one reason to splurge on
form-factor hardware.  Even stingy banks will buy expensive
flat-panels for their tellers because there simply is not
enough room on those desks for a CRT.  The same thus goes
for the client.  A small unit can be unobtrusively mounted
under a desk and no one would even know it.

The argument about PC fans I don't buy, however.  If you're
willing to splurge on form-factor thin clients, then
(assuming no space constraints) you could afford a fanless
power supply and a sophisticated heat sink and you could
underclock the processors (or buy cheap Pentiums).  If the
whole thin client thing gets dumped, you could get real CPU
fans and put the clock back up to the correct setting.
Unless you are planning on running applications (other than
X) locally to the thin clients (which I doubt with the 64MB
spec below), then the CPU will be way underutilized anyway
and stands little chance of overheating as long as it has a
decent heat sink.

You're absolutely right about avoiding all moving parts.
That's the goal, and there's no reason you can't do it with
open architecture PC hardware.

> Do these vanilla PCs come with a reputation and a
warranty? (I have to
> justify these purchases to a city council)

That's up to you.  Check around and you should find some
outfit willing to provide you with your custom systems.  A
warranty is a *must* for any major computer purchase, city
council or no.

> The open PC architecture IS my friend in most
environments, yes. Not this
> one. As the only IT personnel, I don't have time to sit
down, trouble shoot
> it, order the replacement part, crack the case, etc.
Something wrong with
> the thin client? Return the whole thing and let them deal
with
> everything... Use a backup unit during any repair time
until the working
> unit is returned.

Understandable.  The warranty you mentioned should provide
exactly this kind of support and a couple of emergency
replacement units standing ready fills the bill.

> Proprietary, Proprietary... That is the way of Citrix, my
friend. When
> anyone decides to embark in this direction, it is a major
commitment.

Giving away control is what it is.

> Unfortunately, I did not design the existing
infrastructure; I only hope to
> improve it.

A familiar situation these days, as ever.

> Jason, I thank you for you input. I hope I didn't come
across blunt as I
> did not intend to. Tell ya what, if you know of any PCs
with a decent
> reputation (preferably a brand), <$350/unit, 300Mhz, 64MB
RAM, 100Mbps NIC,
> a small foot print and works with LTS, please let me know!
I would be very
> interested...

Blunt is good.  We don't have time to dilly-dally these
days...  :-)

I believe <http://www.disklessworkstations.com> has
form-factor thin client models.  This is the store-front
side of the LTSP Project.  Your purchases here go directly
to the main man responsible for LTSP.  This is a way to
contribute to the future of the LTSP project while getting
hardware that has been thoroughly tested for exactly this
purpose.  If you prefer IDE Flash ROMs to NIC BootROMs, they
have it.  They are the experts.

You'll have to check out their specs, but I believe most of
their units are something like what you mention:  Celeron
300-450, 64/128MB RAM, 100Mb NIC, sound, video, etc.  I
think prices may be in your range, too.

You'll have a hard time convincing Dell or Gateway to sell
you PCs without disks (i.e. w/o an OS).  If you get
desperate, you could go to a local hobbyist store and talk
to them about becoming a business customer with a special
account with their warehouse.  They might be able to help
you design your ideal thin client from their parts list and
their warranty is as good as any other.

Finally, if it makes you feel better and if it allows the
proposal to get past the city council, you could go with a
proprietary thin client (Sun, NeoWare, etc.).  Just try to
find something that is as flexible as possible.  It should
be bootable ten different ways and have a flashable ROM and
have some ability for expansion (the more the better).

Jason

Some links:
http://www.disklessworkstations.com/
http://www.disklessworkstations.com/cgi-bin/cat/200007?Xokw6wFG;;26
http://www.disklessworkstations.com/cgi-bin/cat/scan/di=category/df=yes/dl=WorkStations?Xokw6wFG;;15

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