I read many people complaining of low sound level with this portable unit. I solved the problem by replacing the provided (poor quality) earphone with a Sony MDR-E811. Try this out (any near-equivalent will do), you will hear a significant enhancement in both sound level and clarity. By the way, still no way to enter service/test mode and TOC cloning with this unit or the JVC XM-228 ? David Van Balen. (from Belgium) mailto:[EMAIL PROTECTED] This email and any attached files are confidential and may be legally privileged. If you are not the intended recipient, any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited. If you have received this transmission in error please notify the sender immediately and then delete this email. Email transmission cannot be guaranteed to be secure or error free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore is in no way liable for any errors or omissions in the content of this message, which may arise as a result of email transmission. If verification is required, please request a hard copy. ----------------------------------------------------------------- To stop getting this list send a message containing just the word "unsubscribe" to [EMAIL PROTECTED]