>The issue I see with most of the options (abuse.net, spamcop, etc) is
Hey, leave abuse.net out of this, please. It's just a database of contact addresses. You might want to take a look at Abacus from word-to-the-wise.com. It's a ticketing package specifically designed for abuse desks. You still have to run your own abuse desk, but it does a lot of the grunt work for you. Regards, John Levine, [EMAIL PROTECTED], Primary Perpetrator of "The Internet for Dummies", Information Superhighwayman wanna-be, http://www.johnlevine.com, ex-Mayor "More Wiener schnitzel, please", said Tom, revealingly.
