Christopher Morrow wrote: > On Fri, Oct 2, 2009 at 11:54 PM, Randy Bush <ra...@psg.com> wrote: >>> On May 5 I was in touch with account manager J from Verizon who quoted >>> I don't have an account manager. Can anyone help? > > is this for 19262 type services? 701-type services? private services? > > you may have luck, for 701-type services, with the generic support > number... for the others I don't know :( 19262 is horrendous for > customer support experiences (for me and everyone else i know that has > to deal with it)
It's 701. Trying to add them to my upstream mix, nothing exciting or exotic. Calling the generic number is like they spin a wheel to transfer me to someone who wonders how in the world I got their number, if they pick up. >> what does route views say? > > :) 'no route to sales folk' > > I never had good luck,m as an employee trying to bring business in, in > getting sales folk to help me... i doubt it's changed drastically > since then. > My next tactic is to have some friends who have time on their hands to call them every day until someone is able to help. ~Seth