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SECURITY ADVISER: P.J. CONNOLLY                 http://www.infoworld.com
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Wednesday, November 24, 2004

Network protection commentary by:          P.J. Connolly

DUMPING MICROSOFT ISN'T ALWAYS PRACTICAL

By P.J. Connolly

Posted November 19, 2004 3:00 PM Pacific Time

November reminds us that reality is a cold and windy state.

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Earlier this month, I discussed the links between social engineering and
spyware. Peter Jespersen, technology architect at Nike, wrote in to
advocate his "straightforward technology fix": In short, dump Microsoft.
Specifically, lose ActiveX, Internet Explorer, and Outlook.

As one may recall, that's more or less what my homilies on "Why your
next PC should be a Mac" lead to. But that's not terribly realistic, is
it?

I can't be the only person who remembers that IE is so inextricably
intertwined with Windows that removing it completely is impossible. Even
if one installs Firefox and makes it the default browser, end-users
still need IE to access important services such as Windows Update.

Granted, many corporate shops have their own patch-deployment scenarios
that don't use Windows Update or the soon-to-be-retired Software Update
Services. But that leaves an overwhelming majority of Windows users
dependent on these prerolled solutions.

I'm still using Outlook as a personal e-mail client, and why not? I have
more than seven years' worth of mail, contacts, and notes to myself that
I really don't have time to triage. On top of that, my "anti" software
-- that's anti-virus, anti-spam, and whatever else is in the box --
works pretty well with Outlook. But the day after it's released, I'm
gong to figure out whether Mozilla Thunderbird 1.0 plus my preferred
"anti" package can download my mail from multiple POP accounts to my
obsolescent-though-well-within-spec Windows box without barfing.

This is what I and others refer to as the "tyranny of the installed
base." Although I'm not emotionally locked in, getting out requires more
concentration than I can muster at this time -- and this comes from
someone whose press releases proclaim him to be an expert.

This is also why I face such an uphill battle with Her Majesty, Support
Customer No. 1 (that's Mom, to the rest of the family). I missed a great
opportunity to get her off Windows when her hard drive croaked this
summer, and it may be another year before I can spare the time to
replace her Pavilion with a Mac.

Yes, my loved ones and I are in the position of the cobbler's children
who run around barefoot in winter. But these compromises should be
second nature to anyone in IT. After all, we don't deploy perfect
systems; we deploy what's available and within our budget.

Microsoft created much of the problem when Bill Gates and his underlings
insisted that integration at the expense of security was good enough to
ship. But the cold and windy landscape isn't entirely Microsoft's doing,
and it's not a result of global warming, either.

Brrr.

P.J. Connolly is a senior analyst at the InfoWorld Test Center.


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