On Wednesday 30 July 2003 12:11 pm, David wrote:<rest of reply snipped>
I use Mozilla for my personal accounts with one bank. I have recently started a business account with another bank. When I enter the account number and password with the new bank and press go, nothing happens (using Mozilla). I can use my wife's (retch) Win98 and Explorer and it works fine. I thought it was the popups at first, I have had this issue before then I thought it was in how Mozilla identified itself. I have heard that some banks were going to an Explorer only interface. I can't seem to find in Mozilla 1.4 any way to have it announce its anything other than Mozilla. Any ideas to shed some light on this?
Not to belabor this point, but -- I sent a message to the BBT IT department and here is their reply --- what a hoot!
Dear Mr. Williams:
Thank you for writing to BB&T OnLine Support regarding compatibility of WebConnect and Sun.
David,
I'm so glad that your bank actually bothered to reply - mine didn't! OK, so the reply wasn't what we wanted to hear, but at least you now know that they are aware of the issue - maybe, if they want to keep your business, they'll get round to doing something about it. Let us know if you make any progress!
Margot
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