-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Tuesday 07 September 2004 01:29, Len Lawrence wrote:
> This is a bit off-topic maybe. Somebody mentioned SpinRite the > other day in the context of disk recovery so I investigated the > grc.com site. Apparently SpinRite 6.0 supports Linux filesystems > via a DOS program, but the user does not need to own DOS. It > sounded like worthwhile insurance, so I paid for the licence and > downloaded the .exe and went back to the site for information on > how to use it. Nothing doing, so I emailed support only to get > the runaround. No actual help, just a pointer to the author's > email service. On closer inspection it turns out that he does > not answer individual queries, so support is actually > non-existent. Len: Apologies for inserting this response several days after your original post. Perhaps I can clarify a little bit about your perception that SpinRite 6.0 does not work as advertised with Linux filesystems. Both SpinRite 5.0 (which I've used) and SpinRite 6.0 actually run off a bootable floppy disk, and are totally independent of the operating system you have installed on your hard drive. The floppy uses FreeDOS as the environment it works in on the floppy, but that has nothing to do with (i.e., is independent of) what OS is on your computer. It's a self-contained tool on the floppy. You do not have to have Windows installed or be a Windows user to use the program and its tools. Regarding support and help: there are excellent support forums at GRC (which Steve Gibson does monitor and participate in) the following newsgroup server: news.grc.com. If I recall correctly, there is a group specifically for SpinRite 6.0 issues (there are Linux forums as well). The people there are friendly, helpful, and knowledgable. These are excellent forums (actually newsgroups) even aside from any discussion of SpinRite (in my opinion). I'm not trying to tell you what to do (about asking for a refund), but your stated reason for wanting the refund (that the SpinRite program requires Windows, or is exclusive of Linux) wasn't quite accurate. Good luck no matter what you choose. Allan -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) iD8DBQFBQWE8cIagbLW/2FQRAorDAJ9vZrZTzWqtIjzKMAf7cQmsgBzQmQCcCOJS jRGgEJELDknDmHNpeSWYeZw= =tjYB -----END PGP SIGNATURE-----
____________________________________________________ Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com Join the Club : http://www.mandrakeclub.com ____________________________________________________
