On Fri, 10 Sep 2004 04:09:28 -0400 Allan Mills <[EMAIL PROTECTED]> wrote:
> -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On Tuesday 07 September 2004 01:29, Len Lawrence wrote: > > > This is a bit off-topic maybe. Somebody mentioned SpinRite the > > other day in the context of disk recovery so I investigated the > > grc.com site. Apparently SpinRite 6.0 supports Linux filesystems > > via a DOS program, but the user does not need to own DOS. It > > sounded like worthwhile insurance, so I paid for the licence and > > downloaded the .exe and went back to the site for information on > > how to use it. Nothing doing, so I emailed support only to get > > the runaround. No actual help, just a pointer to the author's > > email service. On closer inspection it turns out that he does > > not answer individual queries, so support is actually > > non-existent. > > Len: > > Apologies for inserting this response several days after your > original post. Perhaps I can clarify a little bit about your > perception that SpinRite 6.0 does not work as advertised with Linux > filesystems. Both SpinRite 5.0 (which I've used) and SpinRite 6.0 > actually run off a bootable floppy disk, and are totally > independent of the operating system you have installed on your hard > drive. The floppy uses FreeDOS as the environment it works in on > the floppy, but that has nothing to do with (i.e., is independent > of) what OS is on your computer. It's a self-contained tool on the > floppy. You do not have to have Windows installed or be a Windows > user to use the program and its tools. > > Regarding support and help: there are excellent support forums at > GRC (which Steve Gibson does monitor and participate in) the > following newsgroup server: news.grc.com. If I recall correctly, > there is a group specifically for SpinRite 6.0 issues (there are > Linux forums as well). The people there are friendly, helpful, and > knowledgable. These are excellent forums (actually newsgroups) > even aside from any discussion of SpinRite (in my opinion). > > I'm not trying to tell you what to do (about asking for a refund), > but your stated reason for wanting the refund (that the SpinRite > program requires Windows, or is exclusive of Linux) wasn't quite > accurate. Good luck no matter what you choose. > Thanks for the clarification. That is the kind of information I had been looking for. On a quick search I had not found any Linux support links and could not spare any more time. Anyway, GRC were kind enough to give a refund so I shall leave it there. Cheers -- Len Lawrence
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