Some of the Linux Mandrake OS that is sold in stores offers free tech.
support (phone support) if you register with them.
I have not tried to use it. But I WOULD expect them to help me as promised.
Emails that are hit and miss suggestions is not tech support. It is
community support. Some times it is very accurate and some times you never
hear a reply, some times the answer is a how to that is 68 pages long and
after you work thru it your just as confused as you were before you started.
That is when it is nice to have a knowledgeable person help you.
Just my 2 Cents.
Robert
----- Original Message -----
From: "Larry Marshall" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, October 13, 2000 7:56 PM
Subject: Re: [newbie] Mandrake supportI
>
>
> > The problem is that I registered the product and as install support is
> > advertised I expected to get a reply at the least. $40 dollars or not
they
>
> I've registered a lot of software in my time but I've never expected a
> response. What do you want them to say? Presumably, if you have a
> problem, and you're registered, they'll help you
>
> > do advertise support. It just hasn't happened. I don't want to beat up
any
> > supplier, but I expect them to do as they say.
>
> They say they'll give you email support, not be your friend :-)
>
> Cheers --- Larry
>
>
>
