"James Lee" <[EMAIL PROTECTED]> posted: > > I have a Nikon LS-30 neg scanner setup on a: > > Power Macintosh 6500 > 64MB RAM > OS 8.1 > > The problem that I'm getting is that when I'm doing my scanning and I do > a > preview of the negs or when I do a final scan, the computer freezes up > completely and I have to reboot. When I get started up again, I get > this > error dialog box that says: > > "A serious error occurred while acquiring an image." > > Then there is a details button and when pressed it says: > > "Error encountered while attempting acquire." > > Another error dialog box appears and says: > > "The scanner has reported a hardware error. The present function cannot > be > continued. > > When the details button is pressed, it says: > > "Sense: 0x05260000" James: Sounds like you only have problems when there is a heavy amount of SCSI traffic. (e.g. preview versus final scan). The software is probably scanning to some temp file that it's detecting the next time the application is used, reporting that the last scan did not complete due to a failure. In any event, I would suggest troubleshooting the SCSI bus. If there are multiple devices, try removing everything EXCEPT the scanner. If you still have problems, check for proper termination and try replacing the cable. If you still have problems, you may have a defective scanner. If you don't have problems, then there might be some other cable or terminator (that was removed) that is causing the problem. Bottom line is that it's usually a cable or termination problem. Also read the FAQs and check for firmware updates on http://www.nikontechusa.com (they recently posted a firmware and software update for the LS-30). If you are using a 3rd party SCSI interface (Adaptec, UMAX, or ATTO), check for firmware updates. Hope this helps. -Mike Baranowski
