Rubbish, all versions of Photo Secretary work fine under NT 4.0 and it works fine under Windows 2000 and Windows 2000 Professional. Dual booting will make no difference, i believe the problem lies with a corrupt file in the winnt directory, or a (more likely) comms error. James Grove On the great bug hunt - Beta testing Windows 2000 JPG Photography http://www.jpgservices.ndirect.co.uk Fax : 0121 602 0857 >F5 Photosecetary 1.0 was written for Windows 95. It does not install nor >work properly under WinNT 4.0! (You can view those data that you already >downloaded from F5 into your PC. However, it cannot communicate properly >with the F5.) Try dual boot with Win 95 or Win 98.