Luca, I was just saying thank you because Annoyed User is being a jerk and complaining about software that you guys are offering at no cost.
On Tue, Jun 7, 2016 at 4:27 AM, Luca Deri <[email protected]> wrote: > On 06/06/2016 11:02 PM, Avery Rozar wrote: > > Thank you Luca and all the people at ntop for the time you spend on these > "free" applications and programs, AND for making them available in package > form... > > What do you mean exactly? nBox is available in source format (so you can > inspect what we do) at no cost, and it's packaged as all the other sw we > make. > > We can discuss if factory reset is something different than what you > think, but this has nothing to do with these arguments. If you want to move > to the next level, stop complaining and start contributing by improving > what we have done. > > ;) > > On Mon, Jun 6, 2016 at 4:38 PM, Annoyed User < <[email protected]> > [email protected]> wrote: > >> I appreciate the quick response, however... >> >> When you install any software package on a server and do "factory reset" >> of the software, you would expect it to reset JUST itself, not the entire >> server where the package was installed. >> >> I have never seen any installed application on Windows or Linux that ever >> wipes out all user folders and logfiles when you ask the program to repair >> or reset itself. >> >> It's one thing when you install the application from a USB or CD and it >> wipes the entire system before installing itself (like pfSense or >> m0m0wall), but not when you have an existing, running server and you are >> just doing an apt-get install. >> >> You stated in your reply below that it just resets the IP address "etc". >> It does quite a bit more than just reset the IP. >> >> It should be made a little more clear what exactly the "Factory Reset" >> option is doing to include wiping out /root and all /home user >> > > This is what we have done yesterday after you reported the issue. Please > report if it's now enough. > > Luca > > folders! >> >> >> On Mon, Jun 6, 2016 at 1:22 PM, Luca Deri < <[email protected]>[email protected]> >> wrote: >> >>> Dear annoyed user, >>> the nbox is a physical probe that people build using our tools and our >>> GUI (i.e. the nbox package). It is not designed to be installed on an >>> existing computer with users etc but to replicate a physical probe using >>> commodity hardware like those we have on our website. The script factory >>> reset that you have executed resets the nbox to its initial state, similar >>> to what happens with routers etc. >>> >>> So what to expect for a factory reset? In our understanding we reset the >>> nbox to the initial state, but we do not wipe the OS (Linux is still >>> there), just reset system to the initial state IP etc. including removing >>> users because they are not part of the nBox hardware probe. >>> >>> I am sorry if you have deleted your users, but on the other hand ntop is >>> the factory so I believe we should be free to decide what factory means, >>> and you have been warned before doing that >>> >>> We’ve added an extra warning in addition to the one that is already >>> exiting to warn you. Packages are currently being rebuilt. >>> >>> Regards Luca >>> >>> On 06 Jun 2016, at 18:36, Annoyed User < <[email protected]> >>> [email protected]> wrote: >>> >>> Luca, your reply is complete BullSH*T >>> >>> Following up on this thread, the exact same thing happened to me! >>> >>> The factory default script provided by one of these packages wiped out >>> all /home folders and /var/log. >>> >>> Someone needs to fix this. >>> >>> After running the apt-get install, the instructions state >>> "IMPORTANT IMPORTANT IMPORT IMPORTANT IMPORTANT >>> >>> You can now point your browser to <https://localhost/>https://localhost >>> >>> The default user is nbox with password nbox >>> >>> Please run a factory reset by GUI (System -> Factory Reset ) >>> >>> IMPORTANT IMPORTANT IMPORT IMPORTANT IMPORTANT" >>> >>> >>> After you do this, you will completely screw up your system. >>> >>> Looking at the CGI/HTML code, that button runs >>> /usr/local/bin/factory_reset >>> >>> This script looks like something NTOP installed, since it was created >>> the same time I did my apt-get install of ntopng/nbox/etc. >>> >>> Inside that script, there are several HIGHLY DESTRUCTIVE commands that >>> not only reset your NIC configuration, but also: >>> >>> # >>> # Delete all users and reset the root passwod >>> # >>> /bin/rm -rf /root/* /root/.[a-Z]* /root/.[0-9]* >>> >>> for USER in `cd /home; /bin/ls -1` >>> do >>> echo "Removing user $USER..." >>> userdel -f -r $USER >>> done >>> >>> # system cleanup >>> find /var/log/ -type f -exec /bin/rm {} ';' >>> >>> find / -type f -name "*~" | xargs rm -f >>> >>> rm -f /root/.ssh/known_hosts >>> rm -f /root/.bash_history >>> >>> WTF is it completely wiping out all of our settings. >>> >>> This completely wiped out all user accounts and just left the new nbox >>> and n2disk user accounts. >>> >>> I checked my /etc/shadow file any only two accounts remained: nbox, >>> n2disk >>> >>> >>> --Highly Annoyed NTOP User >>> >>> --------------------------------------------------------- >>> >>> After running this: >>> >>> - apt-get install ntopng pfring nprobe ntopng-data n2disk nbox >>> >>> and running a Factory Reset in the nbox GUI, >>> my root file system was wiped out and my existing /home folders were gone >>> and /etc/passwd was replaced. >>> >>> I'd really like to not have that happen when I try again to instal ntop. >>> Can anyone clue me in on which of those packages is deadly to my existing >>> Ubuntu server? >>> Thanks! >>> >>> >>> On Tue, May 10, 2016 at 2:59 AM, Luca Deri <deri at ntop.org >>> <http://listgateway.unipi.it/mailman/listinfo/ntop-misc>> wrote: >>> >>> >* Kevin >>> *>* for the nBox a factory reset means to set things like IP address etc. >>> not >>> *>* to wipe the OS. Pur tools are just packages not an OS, so you do noted >>> to >>> *>* modify the OS >>> *>>* Regard Luca >>> *>>* > On 09 May 2016, at 22:53, Kevin Kleinfelter <ntop at kleinfelter.com >>> <http://listgateway.unipi.it/mailman/listinfo/ntop-misc>> >>> *>* wrote: >>> *>* > >>> *>* > I didn't RTFM closely enough. I installed ntopng and nbox. It said >>> to >>> *>* run a Factory Reset, so I ran a Factory Reset. I wasn't planning on >>> wiping >>> *>* out my old OS, but I did. >>> *>* > >>> *>* > I'd like to not repeat that mistake, but I'd also like to get all the >>> *>* goodness of web-based analysis of rflow data. >>> *>* > >>> *>* > Was my key mistake in installing nbox? Can I safely install ntopng >>> *>* after rebuilding my machine and not have it wipe out my OS? >>> *>* > thanks, >>> *>* > >>> *>* > _______________________________________________ >>> *>* > Ntop-misc mailing list >>> *>* > Ntop-misc at listgateway.unipi.it >>> <http://listgateway.unipi.it/mailman/listinfo/ntop-misc> >>> *>* > http://listgateway.unipi.it/mailman/listinfo/ntop-misc >>> <http://listgateway.unipi.it/mailman/listinfo/ntop-misc> >>> *>>* _______________________________________________ >>> *>* Ntop-misc mailing list >>> *>* Ntop-misc at listgateway.unipi.it >>> <http://listgateway.unipi.it/mailman/listinfo/ntop-misc> >>> *>* http://listgateway.unipi.it/mailman/listinfo/ntop-misc >>> <http://listgateway.unipi.it/mailman/listinfo/ntop-misc> >>> *>-------------- next part -------------- >>> An HTML attachment was scrubbed... >>> URL: >>> <http://listgateway.unipi.it/mailman/private/ntop-misc/attachments/20160510/1bdbaad1/attachment.htm> >>> >>> >>> _______________________________________________ >>> Ntop-misc mailing list >>> [email protected] >>> http://listgateway.unipi.it/mailman/listinfo/ntop-misc >>> >>> >>> >>> _______________________________________________ >>> Ntop-misc mailing list >>> [email protected] >>> http://listgateway.unipi.it/mailman/listinfo/ntop-misc >>> >> >> >> _______________________________________________ >> Ntop-misc mailing list >> [email protected] >> http://listgateway.unipi.it/mailman/listinfo/ntop-misc >> > > > > _______________________________________________ > Ntop-misc mailing > [email protected]http://listgateway.unipi.it/mailman/listinfo/ntop-misc > > > > _______________________________________________ > Ntop-misc mailing list > [email protected] > http://listgateway.unipi.it/mailman/listinfo/ntop-misc >
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