Super, thanks.

Best regards,
René

2010/8/17 Prashant (Google) <p...@google.com>

> Hi René,
>
> Sorry for the delay. This is a kinda weird bug that we're working on
> fixing right now, please stay tuned.
>
> Thanks,
> Prashant
>
> On Aug 16, 10:47 pm, René Tapia <renux...@gmail.com> wrote:
> > Hi Prashant,
> >
> > It has been more than three weeks since my app got disabled.
> >
> > I was wondering if you had a chance to take a look at this.
> >
> > Do you have an ETA of when my app will be re-enabled?
> >
> > Thanks!
> > René
> >
> > 2010/8/11 Prashant (Google) <p...@google.com>
> >
> >
> >
> >
> >
> >
> >
> > > Oops!
> >
> > > My bad, I hadn't tried adding the apps to my profile. René, you're
> > > right. Same for Bruno's app "Sou Honduras". This is weird, need to get
> > > this checked.
> >
> > > On Aug 11, 6:41 pm, "Prashant (Google)" <p...@google.com> wrote:
> > > > René,
> >
> > > > That's surprisingly _not_ my experience – I see your app all right
> > > > despite that setting. But I still messed a bit again with your app's
> > > > back-end settings, can you please re-check?
> >
> > > > ~Prashant
> >
> > > > On Aug 11, 8:37 am, René Tapia <renux...@gmail.com> wrote:
> >
> > > > > Hi Prashant,
> >
> > > > > It seems like my app is still disabled.
> >
> > > > > It is hidden if safety filter is set "do not show inappropriate
> > > content".
> >
> > > > > Thanks,
> > > > > René
> >
> > > > > 2010/8/10 René Tapia <renux...@gmail.com>
> >
> > > > > > Hi Prashant,
> >
> > > > > > Thank you for your prompt reply, and thank you for re-enabling
> the
> > > apps!
> > > > > > Totally agree, let's all co-operate to keep orkut a great
> platform. I
> > > will
> > > > > > keep an eye on the forum for updates on the policies.
> >
> > > > > > Cheers,
> > > > > > René
> >
> > > > > > 2010/8/10 Prashant (Google) <p...@google.com>
> >
> > > > > > René, Baiju, Bruno,
> >
> > > > > >> Sorry for the long delay. Like I said last time, we're still
> working
> > > > > >> on framing and refining our policies.
> >
> > > > > >> In the meanwhile, I just took a last look at all your apps and
> re-
> > > > > >> enabled them. And we agree, it's not fair at all to disable your
> > > apps
> > > > > >> without publishing clear guidelines or sufficiently warning you
> in
> > > > > >> advance, that was our mistake. MaxiAmigos, SMS-Me and the number
> of
> > > > > >> apps Bruno had mentioned should all be now available to
> everyone.
> > > I'm
> > > > > >> really sorry for the loss this must have meant to you all.
> >
> > > > > >> @René: Really appreciate your detailed analysis and explanation
> on
> > > > > >> both the occasions, thank you! Let's all co-operate to keep
> orkut as
> > > > > >> friendly and clean as we can. I'll update this forum once we
> have
> > > > > >> finalised how our policies should ideally look like.
> >
> > > > > >> ~Prashant
> >
> > > > > >> On Aug 10, 10:10 pm, René Tapia <renux...@gmail.com> wrote:
> > > > > >> > Hi Prashant,
> >
> > > > > >> > Same here. I have been thinking about the "Inappropriate
> Content"
> > > issue,
> > > > > >> and
> > > > > >> > the only thing I can think of that could violate the policies
> in
> > > my app,
> > > > > >> is
> > > > > >> > the video-chat.
> >
> > > > > >> > Even though we clearly state that nudity is not allowed,
> > > unfortunately a
> > > > > >> few
> > > > > >> > users abuse the video feature. The problem with live video, is
> > > that it
> > > > > >> is
> > > > > >> > not possible for us to monitor live video 24 hrs. a day.
> However,
> > > I
> > > > > >> would
> > > > > >> > like to invite you to enter my app (
> > > > > >>http://www.orkut.com/AppInfo.aspx?appId=1078012827336) and see
> that
> > > the
> > > > > >> vast
> > > > > >> > majority of users do not abuse the video-feature and just want
> to
> > > have a
> > > > > >> > nice chat.
> >
> > > > > >> > Anyway, I want to let you know that it is not our intention to
> > > violate
> > > > > >> the
> > > > > >> > policies, and that if video-chat is the reason why my app was
> > > flagged as
> > > > > >> > "Inappropriate Content", I would remove the video-chat feature
> > > from my
> > > > > >> app
> > > > > >> > immediately.
> >
> > > > > >> > I know you must be super busy, but I would really appreciate
> it if
> > > you,
> > > > > >> or
> > > > > >> > your abuse teams, could get back to me so I can address any
> policy
> > > > > >> issues,
> > > > > >> > and remove the "Inappropriate Content" flag from my app, or if
> you
> > > could
> > > > > >> at
> > > > > >> > least give us an estimate of when do you think you could get
> back
> > > to us
> > > > > >> so
> > > > > >> > we can make plans accordingly.
> >
> > > > > >> > Here are some more comments from Orkut users, who can not find
> my
> > > app:
> >
> > >http://www.google.com/support/orkut/bin/search.py?hl=pt-BR&forum=1&qu.
> ..
> >
> > > > > >> > Thanks in advance and best regards,
> >
> > > > > >> > ________________________
> > > > > >> > Rene Tapia | Nux Labshttp://nuxlabs.com
> >
> > > > > >> > 2010/8/10 MyCantos <baiju0...@gmail.com>
> >
> > > > > >> > > Hi Prashant,
> >
> > > > > >> > >    We would like to know whether you got a chance to review
> the
> > > SMS-
> > > > > >> > > Me app ? It has been down for more than 3 weeks now and we
> would
> > > > > >> > > really appreciate it if the application can be reviewed and
> > > restored
> > > > > >> > > at the earliest, as the number of users requesting us for
> the
> > > same, is
> > > > > >> > > growing in number day by day.
> > > > > >> > >   In case if it is going to take time, we would like to know
> at
> > > least
> > > > > >> > > the exact reasons behind a denial without any
> > > notification?Because we
> > > > > >> > > are still unaware of the reasons and actions to be taken.
> >
> > > > > >> > > Thanks again,
> > > > > >> > > Baiju
> >
> > > > > >> > > On Aug 4, 12:11 am, "Prashant (Google)" <p...@google.com>
> > > wrote:
> > > > > >> > > > Hello everyone,
> >
> > > > > >> > > > Yes, sorry for all this trouble. As you may guess, we're
> in
> > > the
> > > > > >> > > > process of refining our app policies and it's possible
> that
> > > some of
> > > > > >> > > > these false positives are its unfortunate result. If you
> give
> > > us
> > > > > >> some
> > > > > >> > > > time, we'll go individually through these apps and have
> them
> > > > > >> reviewed
> > > > > >> > > > by our abuse teams and get back to you.
> >
> > > > > >> > > > @Bruno, yes, that's the safety filter I was talking about.
> >
> > > > > >> > > > Thanks much for your patience guys!
> > > > > >> > > > Prashant
> >
> > > > > >> > > > On Aug 3, 10:24 pm, "Bruno M. V. Souza" <241...@gmail.com
> >
> > > wrote:
> >
> > > > > >> > > > > Prashant,
> >
> > > > > >> > > > > About the same thread (Inappropriate Content)... Where
> users
> > > can
> > > > > >> set
> > > > > >> > > > > up the safety filter in new Orkut? I only see the option
> in
> > > old
> > > > > >> orkut
> > > > > >> > > > > (settings -> general -> safety filter). Is that right?
> >
> > > > > >> > > > > Best regards
> > > > > >> > > > > --
> > > > > >> > > > > Bruno Souza
> >
> > > > > >> > > > > On 3 ago, 14:06, "Bruno M. V. Souza" <241...@gmail.com>
> > > wrote:
> >
> > > > > >> > > > > > Hi Prashant,
> >
> > > > > >> > > > > > Some of my soccer apps were also flagged as
> "Inappropriate
> > > > > >> Content"
> > > > > >> > > > > > and I can´t find a reason for this in the content
> > > policyhttp://
> > > > > >> > >www.google.com/support/orkut/bin/answer.py?answer=16198.
> > > > > >> > > > > > I also would be very grateful if you could let me know
> the
> > > > > >> reason why
> > > > > >> > > > > > my apps were flagged so I can work out a solution.
> >
> > > > > >> > > > > > App ids:
> > > > > >> > > > > > 734002337277
> > > > > >> > > > > > 464831346785
> > > > > >> > > > > > 298851144497
> > > > > >> > > > > > 135802993721
> > > > > >> > > > > > 631915784471
> > > > > >> > > > > > 1058690388551
> > > > > >> > > > > > 728707829721
> > > > > >> > > > > > 379284710748
> > > > > >> > > > > > 997344397673
> > > > > >> > > > > > 96353993647
> > > > > >> > > > > > 957485326438
> > > > > >> > > > > > 860070157618
> > > > > >> > > > > > 332096964477
> > > > > >> > > > > > 582592941063
> > > > > >> > > > > > 440466171850
> > > > > >> > > > > > 517882529281
> > > > > >> > > > > > 477093325084
> > > > > >> > > > > > 933627139569
> >
> > > > > >> > > > > > Best regards,
> > > > > >> > > > > > Bruno Souza
> >
> > > > > >> > > > > > On 2 ago, 15:13, René Tapia <renux...@gmail.com>
> wrote:
> >
> > > > > >> > > > > > > Hi Prashant,
> >
> > > > > >> > > > > > > Thank you very much for your reply, I gather from
> your
> > > reply
> > > > > >> that
> > > > > >> > > my app was
> > > > > >> > > > > > > flagged as "Inappropriate Content".
> >
> > > > > >> > > > > > > I would like to ask what prompted the decision to
> flag
> > > my app
> > > > > >> as
> > > > > >> > > > > > > "Inappropriate Content", after 2 years of being in
> > > production?
> >
> > > > > >> > > > > > > I would be very grateful if you could let me know
> the
> > > reason
> > > > > >> why my
> > > > > >> > > app was
> > > > > >> > > > > > > flagged so we can work out a solution.
> >
> > > > > >> > > > > > > I would also like to comment, first of all, that
> your
> > > efforts
> > > > > >> to
> > > > > >> > > eliminate
> > > > > >> > > > > > > bad content are extremely laudable and praiseworthy
> (and
> > > I can
> > > > > >> > > definitely
> > > > > >> > > > > > > relate to your efforts from working on my own app).
> >
> > > > > >> > > > > > > However, I think that no matter how refined the
> > > automated
> > > > > >> filter
> > > > > >> > > is, there
> > > > > >> > > > > > > will always be cases where content that the user
> really
> > > wants
> > > > > >> to
> > > > > >> > > see, is
> > > > > >> > > > > > > flagged as "Inappropriate Content", and if you
> > > completely hide
> > > > > >> it
> > > > > >> > > from the
> > > > > >> > > > > > > user, this will surely lead to user frustration.
> >
> > > > > >> > > > > > > I think a much better approach is to *warn* the user
> > > about
> > > > > >> > > "Inappropriate
> > > > > >> > > > > > > Content", but let him make the final decision. I
> think
> > > YouTube
> > > > > >> > > handled this
> > > > > >> > > > > > > very well, because you can search, and the results
> will
> > > > > >> contain
> > > > > >> > > videos that
> > > > > >> > > > > > > some users would consider inappropriate, but if you
> > > click on
> > > > > >> one of
> > > > > >> > > this
> > > > > >> > > > > > > videos, before showing the video, you are warned
> that
> > > this
> > > > > >> video
> > > > > >> > > may be
> > > > > >> > > > > > > considered inappropriate by some users, and you are
> > > given the
> > > > > >> > > choice of
> > > > > >> > > > > > > whether you want to see it or not.
> >
> > > > > >> > > > > > > Anyway, here are some comments from my users, where
> you
> > > can
> > > > > >> see for
> > > > > >> > > yourself
> > > > > >> > > > > > > the confusion and frustration of users when the
> content
> > > is
> > > > > >> hidden
> > > > > >> > > (you can
> > > > > >> > > > > > > also see them herehttp://
> > > > > >> > >www.orkut.com/Main#Scrapbook?uid=7899678479676107042):
> >
> > > > > >> > > > > > > ღ♥ღ ☆ Dóroty:
> > > > > >> > > > > > > Olá, td bem?
> >
> > ...
> >
> > read more »
>
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