thanks John and Darcy

problem solved !

poking thru the registry did not help (probably me)
but the software Darcy found did the trick

> http://www.christensen-software.com/freeware.htm

it found 2 bad things, one Autocad, one FTP ipswitch

i ran the program it listed the 2 items in a flash and i pressed ok FIX it and it did

Dennis Saputelli

_______________________________________________________________________
Integrated Controls, Inc.           Tel: 415-647-0480  EXT 107
2851 21st Street                    Fax: 415-647-3003
San Francisco, CA 94110             www.integratedcontrolsinc.com


Darcy Davis wrote:
Hey Dennis,

I don't actually know how to get XP to rebuild the add/remove programs tree.
However, I believe it generates the list from the registry file. The
following link will take you to a microsoft page on how to manually remove
programs from the Add/Remove programs list. Its not a solution, but I
imagine if you start here, you may be able to figure out how to get rid of
the space.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q247501

I also did a quick search and found the following utility...

http://www.christensen-software.com/freeware.htm

Darcy
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of Dennis Saputelli
Sent: October 24, 2005 3:02 PM
To: Open Topic Forum
Subject: [OT] Re: help w/ XP add /remove programs list which has a HUGE
gap



does anyone know if there is away to force XP Pro to rebuild the add/remove programs list ?

no i don't want to reformat the drive and reinstall all the programs
(which took *DAYS* ) :)

i got a nifty new box which ran well for a while, then things started going flaky, spontaneous re-boots, dropped LAN connections, inability to copy large files successfully over the LAN, reboot cannot connect to Internet, on and on all pointing to differing possible causes

the white box builder traced it to bad RAM (both of the 1 gigs!)
they proved it was that with some nifty basic troubleshooting
(see * footnote)

So the Add/Remove Programs list both before and after the repair has a HUGE gap

programs listed up through first letter 'A' are seen and that appears to be all the programs installed !

when i showed it to the vendor they said scroll down
duh
i tried that, just white space
'keep scrolling' they said
so about a mile down the list resumed with all the rest of the programs
this is maybe 30 or so pages of white space in the list below A

they said they have seen this from time to time and that it is an XP thingy
it doesn't seem to really matter, everything seems to work ok and all the programs are there, but it does seem a little flaky

so to repeat the question is there a way to
rebuild the Add/Remove list ?

Dennis Saputelli

* footnote
here is what they did when they got the box back with my complaints

they have been building these things since the early days of PCs and when i complained of multiple symptoms they didn't want to use just a memory test program

they pulled out my hard drive to save my setups, no real data at risk, just a bunch of tedious work

they put in a fresh hard drive in and attempted to install XP -
no go, multiple crashes

now they pulled the RAM and put it in another box with a fresh mother bd and moved or put in another hard drive and attempted to install XP
no go
conclusion, bad RAM

they returned the 2 gigs RAM (2 sticks) to their supplier and got new ones

so far so good, it all feels quite solid now except for the 'GAP'

i thought their troubleshooting approach was simple and interesting


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