another question. Quite often customers screw up the subject line and we have to sort in their message to a particular ticket number. How do we do that ?
cheers Michael _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
