Hi Maarten,
On Mon, Nov 04, 2002 at 12:25:00AM +0100, [EMAIL PROTECTED] wrote:
> > Ja, have a look to the error log of your webserver. You will find
> > the reason there.
> >
> > I guess, it's a permission problem. If yes, use $OTRS_HOME/bin/SetPermission.sh!
>
> Darn! Don't know what happened, but after rebooting one server the
> index.pl won't even open up: it gives me a 500 error right away. But
> that's my problem, obviously. It's just that it annoys me. :-) Nothing
> shows in the error log of Apache, though...
>
> The other server did show something in the error-log. It says:
>
> -------------------------------------------------
> [Mon Nov 4 00:06:17 2002] [error] Can't open
> /opt/OpenTRS/var/log/TicketCounter.log at
>
>/usr/local/share/OpenTRS/bin/cgi-bin/../../Kernel/System/Ticket/Number/DateChecksum.pm
> line 54.
> -------------------------------------------------
>
> The problem being that I didn't install OpenTRS in /opt, but in
> /usr/local/ :-)
>
> Symlinking /opt/OpenTRS to /usr/local/share/OpenTRS solved that
> temporarily and I am now able to add tickets: life is good. :-)
Oh! .) Change Kernel/Config.pm -=> $Self->{Home} = '/opt/OpenTRS'; to your
"/usr/local/share/OpenTRS". And you can remove the symlink.
> ... and then I'll learn Perl and fix the bug ;-)
.-)
> Maarten >> Security through ignorance <<
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
"There are two major products that come out of Berkeley: LSD and Unix.
We don't believe this to be a coincidence." -- Jeremy S. Anderson
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