[otrs] More: RC1.0/Suse 8.1 Install Problem

[Alan Yorinks]

In addition to my original message below, when I do the rcapache I get the following:

linux:/home/afy/tmp # rcapache restart
Shutting down httpd
done
Starting httpd [ Mailman PERL PHP4]/usr/sbin/rcapache: line 206: 9114 Segmentation fault $HTTPD_BIN $INET6 -t -f /etc/httpd/httpd.conf $MODULES >> /var/log/httpd/rcapache.log 2>&1



Syntax OK
failed


Any Ideas on this and the problem restated below. I am sure I must be doing something wrong. I did do the SuSEConfig first.

Thanks,
Alan Yorinks


First Message:

I just installed SuSE 8.1, and tried to install OTRS RC1.0 RPM and get the following message:

Exception in ../SRC/services.c, line 299 concerning file not opened

Here is what I did to install the RPM:

linux:/home/afy/tmp # rpm -ivh otrs-1.0.0-RC1.i*.rpm
otrs ##################################################
Check OTRS user (/etc/passwd)... otrs exists.
SetPermissions.sh <$Revision: 1.15 $> - set OTRS file permissions
Copyright (c) 2002 Martin Edenhofer <[EMAIL PROTECTED]>
Setting file permissions...
chown -R 0:0 /opt/otrs
chown otrs:nogroup /opt/otrs
chown otrs:nogroup /opt/otrs/.fetchmailrc
chmod 0710 /opt/otrs/.fetchmailrc
chown otrs:nogroup /opt/otrs/.procmailrc
chmod 0644 /opt/otrs/.procmailrc
chown -R otrs:nogroup /opt/otrs/var/
chown -R wwwrun:nogroup /opt/otrs/var/sessions/
chown otrs:nogroup /opt/otrs/var/log/TicketCounter.log
chmod -R 755 /opt/otrs/bin/
(chown && chmod 700) otrs:0 /opt/otrs/bin/DeleteSessionIDs.pl
(chown && chmod 700) otrs:0 /opt/otrs/bin/UnlockTickets.pl
(chown && chmod 700) otrs:0 /opt/otrs/bin/otrs.getConfig
Exception in ../SRC/services.c, line 299 concerning file not opened

Thanks,
Alan Yorinks




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