[otrs] Installing RC2 under RH8 - several problems

[Pedro Carvalho]

Anyone got OTRS (RC2 or RC1) working under RH8 ?   The standard installation of rpm using INSTALL.Redhat instructions fails in several points:   -          rpm install fails because of dependencies check, although all the software needed is already installed by RH8 full install (perl, apache, mysqlclient10, etc):  temporary FIX:  rpm –i --nodeps -          RH8 uses apache 2, so I manually edit /etc/httpd/conf/httpd.conf  and changed “Include /opt/otrs/scripts/apache2-httpd.include.conf” -          Installer.pl fails because Kernel/Modules/Installer.pm tries to access “../../Kernel/Config.pm” and should somehow access “/opt/otrs/Kernel/Config.pm” -          After making these changes the installer runs smoothly. -          First Login using “root@localhost/root” fails with incorrect password !!!!! -          Requesting a new password for “root@localhost” works fine, but after trying to login using the new password apache takes 99% of CPU and the index page does not arrive. After several minutes we need to restart httpd.  Under “/var/log/messages” I got: …. OTRS-CGI-10[3900]: [Notice][Kernel::System::Auth::DB::Auth] User: root@localhost logged in (REMOTE_ADDR: ….. ….. last message repeated 30 times   Any ideias on how to correct this ?   Thanks in advance             Pedro Carvalho     -- Pedro Carvalho VirtualNOC Av. Casal Ribeiro, 18 - 6 1000-092 Lisboa Portugal Tel: +351 21 351-0430 / Fax: +351 21 351-0420 [EMAIL PROTECTED] -- This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation.