Hi Andreas, On Tue, Feb 25, 2003 at 01:37:55PM +0100, Andreas Haase wrote:
> > If you want no inform the customer about something use the "Compose Answer" > > link. Then you will be able to check the sender address, add attachments, ... > > in this section there is no link available. Do I have to configure some > special things for that? QueueView (Standard) or Ticket-Zoom should have "Compose Answer" links (of course you need to add Responses to the Queue -=> admin interface -=> "Responses <-> Queue"). > Andreas Haase > EastLink GmbH Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
