I have Lock Timeout set to 60 minutes, but the last ticket timed out after 13 minutes.
Is this normal? Fixed in the latest version? Version 1.0.2 (still can't get someone to come upgrade us) -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs