Hi Wes,
On Thu, Jun 26, 2003 at 08:31:51AM -0700, Wes Plate wrote:
> When I try to reply to a ticket, I get an Internal Server Error.
>
> Looking at the web server log, I see...
>
> query timed out at /opt/otrs/bin/cgi-bin/../../Kernel/System/CheckItem.pm
> line 68
> [Thu Jun 26 07:58:58 2003] [error] [client xx.xx.xx.xx] Premature end of
> script headers: /opt/otrs/bin/cgi-bin/index.pl
>
> I have never had this problem before, we are running 1.1.2 on MacOS X.
>
> Help please! :-)
It looks like there is no DNS configured on you machine (because of "query timed
...").
-=> Disable OTRS DNS-lookups.
[Kernel/Config.pm]
$Self->{CheckMXRecord} = 0;
[...]
;-)
> Wes Plate
> Automatic Duck, Inc.
> http://www.wesplate.com
> http://www.automaticduck.com
-Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
