Hi Chris, On Fri, Jun 27, 2003 at 06:10:24PM +0800, Chris Wong wrote: > i have just created a otrs system and i've created a mail aliase > for the system by add the fllowing line to /etc/aliases > > helpdesk:otrs > > but while the user send email to [EMAIL PROTECTED], the mail > would become a new ticket, but it posted into some other queue > rather than "raw" queue. > > so how can i configure it to post all incoming email to raw queue?
E. g. by creating a system email address (AdminArea->Email Addresses) and select the queue for this address by incoming emails via bin/PostMaster.pl. > Chris. -Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
