Hi Mark,
On Thu, Nov 06, 2003 at 10:12:26AM -0000, Mark.Pearson wrote:
> I have changed my ticken number generator to autoincrement instead of date
> which works perfectly for me. When tickets are emailed to OTRS i get the
> ticket number from the autoincrement generator, however, when I add through
> phoneview it seems to tag the date at the start of the ticketnumber. Any
> ideas?
I think you use mod_perl. If yes, restart your webserver and try it again! .-)
> Mark Pearson
Martin
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
