On Friday, May 28, 2004 8:19 PM
Andrej Bazovkin <[EMAIL PROTECTED]> wrote:
>> Or it may be you're completely missing
>> a proper Customer::AuthModule setting in Config.pm. Re-read
>> Defaults.pm then.
>
> I found only this Customer::AuthModule option in Defaults.pm (other
> belong to LDAP, which is not used in mycase).
>     $Self->{'Customer::AuthModule'} =
> 'Kernel::System::CustomerAuth::DB';

Ok, so there has to be a CustomerUser entry in the DB allowing your
agents to authenticate against. It's that simple - these are missing.

hth,

Robert Kehl

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