I am using SuSE Enterprise Server 9 and its LDAP server for authentication. And it has uid, i couldn't understand why I am getting that message..
> Any chance that you are using Active Directory? If so, Active > Directory does not contain a field "uid". > > CustomerKey, CustomerID, and any other item that contains "uid" needs > to be changed to "sAMAccountName". > > If you are not using Active Directory, then "need CustomerID" means > exactly that. It is looking for a CustomerID in the field "uid" and > cannot find one. Use an LDAP browser to look at the actual structure > of your LDAP and see what information is really contained behind the > scenes. I recommend Softerra LDAP browser. It is free. > > Hth, > > Tyler Hepworth > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/