Hello All, Is there any other way to change the state of a ticket other than creating or contacting a customer? I created a couple of new states but can only see them when I contact someone.
I would like to see these fields in the zoom view. Thanks, James _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
