You probably already got a reply on this, but its most likely your are out of hard drive space.

 

Log on as root or su and the type in the following to see how much drive space you have:

 

“df –u”

 

 

 

 

Art Powell

Diamond IT Services

1-512-517-6472

[EMAIL PROTECTED]

 

For support email [EMAIL PROTECTED]

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Chaden Hite
Sent: Wednesday, October 05, 2005 1:20 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] space low error

 

getting this error when I try to reply to a new ticket that was created

is it the drive space on the drive is full, or issues with the application writing to that space on the drive
if anyone has any ideas please let me know
thanks

Error: Can't write: /opt/otrs/var/article/2005/10/05/60784/plain.txt: No space left on device

Comment:

Please contact the admin.

Bug Report:

Traceback:

ERROR: OTRS-CGI-10 Perl: 5.8.1 OS: linux Time: Wed Oct  5 12:16:02 2005

Message: Can't write: /opt/otrs/var/article/2005/10/05/60784/plain.txt: No space left on device

Traceback (2340):
   Module: Kernel::System::Ticket::ArticleWritePlain (v1.17) Line: 177
   Module: Kernel::System::Ticket::ArticleSend (v1.17) Line: 1501
   Module: Kernel::Modules::AgentCompose::SendEmail (v1.70) Line: 522
   Module: Kernel::Modules::AgentCompose::Run (v1.70) Line: 90
   Module: Apache::ROOT::otrs::index_2epl::handler (v1.73) Line: 637
   Module: (eval) (v2.01) Line: 149
   Module: Apache::Registry::handler (v2.01) Line: 149

 

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