Simply put; I can't make this work.
I've read through the mailing lists, and the site
documentation for getting LDAP auth to work for agents/customers. I've
ported/integrated plenty of apps into LDAP before, but OTRS continues to stump
me.
I've started with customers; using the web frontend I configured
everything, but customers can't login. They are taken back to the
login screen with "Panic! No UserData!!!", while the server log shows:
Dec 1 14:06:11 helpdesk OTRS-CGI-10[12252]:
[Notice][Kernel::System::CustomerAuth::LDAP::Auth] CustomerUser: mikec
authentification ok (REMOTE_ADDR: 192.168.169.154).
Any ideas?
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