i dont think that this is a bug.
if you want to rename any "system groups" feel free to do so.
but dont forget to rename it everywhere. in the db. in the sources......
Li
[EMAIL PROTECTED] schrieb am 24.01.2006 11:47:00:
> Hi Danie
>
> Well, I re-ran installer.pl, deleted my old otrs db and created a
> new one from fresh. Yes, [EMAIL PROTECTED] now has the Admin button back ;o)...
>
> ... I know what my initial problem was... I renamed the "admin"
> group to "mycompany admin". As soon as one does this, [EMAIL PROTECTED]
> or any other member of the "admin" (now "mycompany admin") group no
> longer has the Admin button. Surely this is a bug?
>
> Any ideas?
>
> -----Ursprüngliche Nachricht-----
> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag
> von Danie Theron
> Gesendet: Dienstag, 24. Januar 2006 09:41
> An: User questions and discussions about OTRS.org
> Betreff: RE: [otrs] Admin button gone for [EMAIL PROTECTED]
>
> Hi ,
>
> I'm afraid I don't have an easy answer for you , best I can think of
> (if you haven't already reinstalled) is to reinstall.
>
> There's a Defaults.pm file in /Kernel/Config with some helpful info
> , just copy whatever you need into your Config.pm
>
> Alternatively set "$Self->{'SecureMode'} = 0" in your Config.pm and
> run the installer.pl again.
>
> HTH
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
> > Of Oliver Buckie
> > Sent: 23 January 2006 07:15 PM
> > To: User questions and discussions about OTRS.org
> > Subject: AW: [otrs] Admin button gone for [EMAIL PROTECTED]
> > Importance: High
> >
> > Hi Danie, I still have not managed to change my [EMAIL PROTECTED] rights.
> > Not sure which Config.pm file to change and what code within. Any
> > further feedback would be really appeciated. Thanks.
> >
> > -----Ursprüngliche Nachricht-----
> > Von: Oliver Buckie
> > Gesendet: Montag, 23. Januar 2006 13:39
> > An: 'User questions and discussions about OTRS.org'
> > Betreff: AW: [otrs] Admin button gone for [EMAIL PROTECTED]
> >
> > Yep, you've got it - I played around with Group settings! I done a
> > quick search for Config.pm and found 9 in different dirs. Please
> > advise which one I need to edit and which command line - is it
> > "$Self->{'SecureMode'} = 0;"
> >
> > Thanks
>
> >
> > -----Ursprüngliche Nachricht-----
> > Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag
> > von Danie Theron
> > Gesendet: Montag, 23. Januar 2006 13:32
> > An: User questions and discussions about OTRS.org
> > Betreff: RE: [otrs] Admin button gone for [EMAIL PROTECTED]
> >
> > Hmmm , did you fiddle around with the Group settings by any chance?
> > Best would be to set your Security to 0 in Config.pm , and start over
> > :P
> >
> > Maybe create a "superuser" account to avoid such things...
> >
> > My 2c
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
> > > Of Oliver Buckie
> > > Sent: 23 January 2006 02:24 PM
> > > To: otrs@otrs.org
> > > Subject: [otrs] Admin button gone for [EMAIL PROTECTED]
> > >
> > > I've been 'playing' with OTRS 2.0.4 (installed on a Windows platform).
> > > Logged in as [EMAIL PROTECTED] and through the Admin menu, I setup many
> > > system-wide settings. I rebooted my server, logged in again as
> > > [EMAIL PROTECTED] and the "Admin" button has disappeared! Aaahhh, now I
> > > can't continue with the system setup - what have I done wrong and
> > > how can I fix it?
> > >
> > > Many thanks for your help.
> > > _______________________________________________
> > > OTRS mailing list: otrs - Webpage: http://otrs.org/
> > > Archive: http://lists.otrs.org/pipermail/otrs
> > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> > > Support oder Consulting für Ihr OTRS System?
> > > =http://www.otrs.de/
> >
> > _______________________________________________
> > OTRS mailing list: otrs - Webpage: http://otrs.org/
> > Archive: http://lists.otrs.org/pipermail/otrs
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> > Support oder Consulting für Ihr OTRS System?
> > =http://www.otrs.de/
> >
> >
> > _______________________________________________
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> > Archive: http://lists.otrs.org/pipermail/otrs
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> > Support oder Consulting für Ihr OTRS System?
> > =http://www.otrs.de/
>
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>
>
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