Hi Oliver, Oliver Buckie schrieb:
Is this right what I am doing? Another clarification issue - I did lots of this "TicketFreeKey..." customisation through my browser (in Admin, System, SysConfig, ...). is it true that I need to do it here as well as manually editing my Config.pm and relevant .dtl files? Ibrahim, you didn't mention either SysConfig or the Config.pm file - are theses stages not required then, simply change the relevent .dtl files?
See http://doc.otrs.org/2.0/en/html/c1179.html#directories-and-configfiles Shortly said: The Config.pm overrides the Sysconfig-Websetup. Bye, Alex _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
