Hi all, How can I create a GenericAgent job to notify a select group of ppl about pending/un-answered tickets older than 2 days?
Any help is appreciated. TIA -- ZA _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
