Otrs is a email based system. So, don't try to take out the email portion :)
Use your own emails. ;) Duarte Cordeiro > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Zaeem Arshad > Sent: sábado, 11 de Março de 2006 7:29 > To: otrs@otrs.org > Subject: [otrs] customer email requirement > > hi, > > In our scenario, most of our customers do not have an email address. But > while generating a ticket or a customer user, otrs requires an email > address and then tries to notify the email address. Is there any > possibility to disable this requirement? > > > BR > > -- > ZA > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
