Indeed, I can change Customer-user's theme in the admin part section "Customer Users".Expect, I 'm using LDAP Backend and I can't update data.
I can change directly in the Postgresql table "Customer_Preferences" by sql script. This manner is so irritating. So, I'd like to update data from postgresql even if I use LDAP via the interface. does anyone have solution ?? --- [EMAIL PROTECTED] a écrit : > in 1.3.x you would have to assign the new themee to > the customer users > too... > have a look a the admin part and then > custormer-User(? im not shure how it > is called, i have got a german version. on the left, > 4th point from the > top....) > > Li > > [EMAIL PROTECTED] schrieb am 21.03.2006 > 17:39:36: > > > Hi ! > > > > I created a new theme by adding a new theme > directory > > (mkdir ~otrs/Kernel/Output/HTML/NewTheme/), > Copying > > an existing theme into the new directors (cp > > ~otrs/Kernel/Output/HTML/Standart/*.dtl > > ~otrs/Kernel/Output/HTML/NewTheme/). > > > > and Modifying the dtl files. Then, I inserted the > new > > theme into the table "Theme" and I changed > Config.pm > > ( > > $Self->{DefaultTheme} = 'NewTheme'; ) > > > > In addition, I updated AgentPreferences (Theme = > > 'NewTheme') > > > (http://xxx.xx.xx.xx/otrs/index.pl?Action=AgentPreferences) > > > > Consequently, I have a new theme when I am in the > > Login page (CustomerLogin.dtl). However, when I > am > > in customer page (CustomerStatusView.dtl), I don't > > have the new theme, I have the "standard" theme. > > > > I don't understand !! > > > > Can you help me ? > > (I'd like to use a new theme for any customer) > > > > > > > > Tojo Randrianaivojaona > > 18, rue Fouré > > c.319 > > 44 000 NANTES > > Tel: 06 33 56 94 84 > > [EMAIL PROTECTED] > > [EMAIL PROTECTED] > > > > > > > > > > > > > > > > > > > > > > > > > ___________________________________________________________________________ > > > > Nouveau : téléphonez moins cher avec Yahoo! > Messenger ! Découvez les > > tarifs exceptionnels pour appeler la France et > l'international. > > Téléchargez sur http://fr.messenger.yahoo.com > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: > http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support oder Consulting für Ihr OTRS System? > > => http://www.otrs.de/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ Tojo Randrianaivojaona 18, rue Fouré c.319 44 000 NANTES Tel: 06 33 56 94 84 [EMAIL PROTECTED] [EMAIL PROTECTED] ___________________________________________________________________________ Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les tarifs exceptionnels pour appeler la France et l'international. Téléchargez sur http://fr.messenger.yahoo.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/