I'm mentioning the Config file and the web/Admin interface. I simply want to convey that I've tried everything I can think of. The auto response is set for the queue already...probably the first thing I ever did.
On 1/6/07, Nils Breunese (Lemonbit) <[EMAIL PROTECTED]> wrote:
[EMAIL PROTECTED] wrote: > I know that, but I've read through the 1.3 doc at least twice, grepped > through the list archive and tried about everything with the Config > file. Apparently I'm at a dead end. Ah, you're running 1.3 (sorry, the link I sent you was for 2.1). Well, the docs for 1.3 have chapter 6 'Auto-Reponse' [1]. Quote: "Of course auto-response need to be configured via the Admin Interface and for each queue." I don't understand why you keep mentioning the Config file. Nils Breunese. [1] http://doc.otrs.org/1.3/en/html/auto-response.html
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