I thought of that too, but the queues I can't see also don't appear in the My Queues control.
> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Nils Breunese (Lemonbit) > Sent: Tuesday, June 19, 2007 11:27 AM > To: User questions and discussions about OTRS.org > Subject: Re: [otrs] Can't see my queues > > Eugene Ventimiglia wrote: > > > I logged into my otrs system today to see no tickets, and on closer > > examination, realized that I can't see some of my queues. What > > would determine who can see which queues? > > Each agent can set his/her queues in his/her preferences. Log in, > click Preferences and select all queues you want to see under 'My > Queues'. > > Nils Breunese. > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
