Hi PPL, I've Upgraded to 2.2.1 and I have A problem with customer LDAP auth.
My config.pm is the same as in a previous version, but LDAP doesn't work. the Logs show: [Mon Jul 23 17:54:52 2007][Notice][Kernel::System::CustomerAuth::DB::Auth] CustomerUser: No auth record in 'customer_user' for 'cliente.teste' (REMOTE_ADDR: 127.0.0.1) my config.pm relating to the customer is: $Self->{'Ticket::Frontend::CustomerInfoCompose'} = 1; $Self->{'Ticket::Frontend::CustomerInfoZoom'} = 1; $Self->{'Ticket::Frontend::CustomerInfoQueue'} = 0; $self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; $self->{'Customer::AuthModule::LDAP::Host'} = '10.0.0.1'; $self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=iplei,dc=pt'; $Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'cn=otrsclient,cn=Users,dc=iplei,dc=pt'; $Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member'; #$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN'; $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName'; $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=Administrator,CN=Users,DC=iplei,DC=pt'; $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '@[EMAIL PROTECTED]'; $Self->{CustomerUser} = { Name => 'LDAP Backend', Module => 'Kernel::System::CustomerUser::LDAP', Params => { Host => 'serveriplei.iplei.pt', BaseDN => 'dc=iplei,dc=pt', SSCOPE => 'sub', UserDN => 'CN=Administrator,CN=Users,DC=test,DC=pt', UserPw => 'password', }, AlwaysFilter => '', CustomerKey => 'sAMAccountName', CustomerID => 'mail', CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'], CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'], CustomerUserPostMasterSearchFields => ['mail'], CustomerUserNameFields => ['givenname', 'sn'], Map => [ [ 'UserSalutation', 'Title', 'title', 1, 0, 'var', '', 0 ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var', '', 0 ], [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var', '', 0 ], [ 'UserLogin', 'Username', 'sAMAccountName', 1, 1, 'var', '', 0 ], [ 'UserEmail', 'Email', 'mail', 1, 1, 'var', '', 0 ], [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var', '', 0 ], ], }; The problem seems to be that in the sysconfig screens, in Frontend::Customer::Auth the values there are for DB backend and not LDAP. I went thru the manual several times and couln'd find the answer. Do I have to change the values in the sysconfig screens? Is there a way to configure this using only the text files? What am I missing? Thank you all -- Rui Silva http://rukinhas.no-ip.org
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