hi all
i am using otrs on windows small business server 2003. i am using version 2.2.1
which has a bug. the apache server keeps dropping and i get the httpd.exe
failed error.
i would like to upgrade to a bug free version. can somebody tell me what the
procedure to upgrade is because i have to completely re install the new
version. what kind of backup should i take or can i upgrade it without having
re install the whole system.
can i just include some modules that can help upgrading it to the bug free
version.
please let me know
thank you
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