I am using standard OTRS so with an Apache web server. Is SSL included
with this apache server or should I take different steps to enable
ssl?

Peter

2007/12/20, Steve Clark <[EMAIL PROTECTED]>:
> Marius Flage wrote:
> > Steve Clark skrev:
> >
> >
> >>Does anyone have documentation on the steps necessary to use https for
> >>OTRS. I saw in sysconfig an option for https - but I know changes have
> >>to be
> >>made in the apache config as well as making a certificate.
> >
> >
> > Just look at the apache documentation for enabling SSL. It's all down to
> > that. The only thing in the OTRS configuration is about generating of
> > the URLs.
> >
> > Here's my configuration:
> >
> > # ls -l /etc/apache2/sites-available/
> > total 4
> > -rw-r--r-- 1 root root 1160 2007-10-16 11:49 default
> > lrwxrwxrwx 1 root root   43 2007-10-19 11:27 <hostname> ->
> > /var/vhosts/<hostname>/etc/apache2.conf
> > lrwxrwxrwx 1 root root   47 2007-10-19 13:41 <hostname>.ssl ->
> > /var/vhosts/<hostname>/etc/apache2.ssl.conf
> >
> > Relevant configuration files:
> >
> > # cat /var/vhosts/<hostname>/etc/apache2.conf
> > <VirtualHost *>
> >          ServerName <hostname>
> >          DocumentRoot /var/vhosts/<hostname>/htdocs
> >          ErrorLog /var/vhosts/<hostname>/log/error.log
> >          CustomLog /var/vhosts/<hostname>/log/access.log combined
> >          RedirectMatch ^/otrs/$ https://<hostname>/otrs/
> >          RedirectMatch ^/$ https://<hostname>/otrs/
> > </VirtualHost>
> >
> > # cat /var/vhosts/<hostname>/etc/apache2.ssl.conf
> > NameVirtualHost *:443
> > <VirtualHost *:443>
> >      ServerName <hostname>:443
> >      DocumentRoot /var/vhosts/<hostname>/htdocs/
> >      CustomLog /var/vhosts/<hostname>/log/access.log combined
> >      ErrorLog /var/vhosts/<hostname>/log/error.log
> >      SSLEngine on
> >      SSLCipherSuite
> > ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL
> >      SSLCertificateFile /var/vhosts/<hostname>/etc/ssl/apache.pem
> >      RedirectMatch ^/$ /otrs/
> > </VirtualHost>
> >
> > /var/vhosts/<hostname>/etc/ssl/apache.pem contains the self-signed
> > certificate.
> >
> > That should be it :) Of course make sure you have the relevant modules
> > for apache loaded. I use mod_ssl.
> >
> > Marius
> > _______________________________________________
> > OTRS mailing list: otrs - Webpage: http://otrs.org/
> > Archive: http://lists.otrs.org/pipermail/otrs
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> > Support or consulting for your OTRS system?
> > => http://www.otrs.com/
> >
> >
> Thanks - I was also wondering in admin->sysconfig->core there is a
> selection for http/https
> what does it do?
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support or consulting for your OTRS system?
> => http://www.otrs.com/
>
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